What Happens When I Dispatch a Job?

When a dispatcher changes a job's status to "Dispatched" a couple of things happen right away. 

If you have set the technician up for SMS or email notifications, he or she will receive a message from your previously configured business email address that looks something like this: 

The photo above is a text message that was sent to the tech's phone. It includes:

1: job number

2: customer last name

3: customer phone number

4: appointment date

5: appointment time

6: address + zip code

7: Job Type 

8: Job Category

9: Job Description 

If your customer provided an email address, he or she will receive an email that looks something like this: 

The content of your job notifications can be customized through the general settings portal, under templates. 

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